Legal Documentation

Privacy Policy

At Lupyd, we believe in transparency and protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Last updated: October 2025

Introduction

Welcome to Lupyd (“we,” “us,” “our,” or “Company”). Lupyd is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains our online information practices and the choices you can make about how your information is collected and used.

This Privacy Policy applies to information we collect through our website, mobile application, and all related services (collectively, the “Service”). Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide Directly

  • Account registration information (name, email, phone number, profile picture)
  • Profile information and biographical data
  • Content you create, upload, or share (posts, comments, messages)
  • Payment and billing information
  • Customer support communications
  • Preferences and settings

Information Collected Automatically

  • Device information (type, operating system, unique identifiers)
  • Log data (IP address, access times, pages viewed)
  • Location information (with your permission)
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

  • Providing, maintaining, and improving our Service
  • Processing transactions and sending related information
  • Sending promotional communications (with your consent)
  • Responding to your inquiries and providing customer support
  • Personalizing your experience and content recommendations
  • Analyzing usage patterns to improve our platform
  • Detecting and preventing fraud and security issues
  • Complying with legal obligations

Information Sharing

  • Service Providers: With vendors who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information
  • Public Content: Information you choose to make public on your profile

Data Security

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and assessments
  • Access controls and employee training
  • Incident response procedures

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

Your Rights

  • Right to Access: Request a copy of your personal information
  • Right to Correction: Update or correct inaccurate information
  • Right to Deletion: Request deletion of your data (subject to legal obligations) — how to request account & data deletion →
  • Right to Opt-Out: Unsubscribe from marketing communications
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities

Cookies & Tracking Technologies

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

Third-Party Services

Our Service may contain links to third-party websites and services that are not operated by Lupyd. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

Children’s Privacy

Lupyd is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child’s account.

For users between 13 and 18, we provide additional privacy protections and limit the collection and use of their information.

Zero-Tolerance Policy

Child Safety & CSAM Policy

Lupyd has a zero-tolerance policy for Child Sexual Abuse Material (CSAM) and any content that exploits or endangers children. We are committed to maintaining a safe environment and protecting minors from harm.

Prohibited Content

The following activities are strictly prohibited on our platform:

  • Uploading, sharing, or distributing any form of CSAM
  • Creating, possessing, or transmitting sexually explicit content involving minors
  • Grooming, soliciting, or attempting to exploit children
  • Sharing content that sexualizes minors in any way
  • Facilitating or promoting child exploitation

Our Commitment

We actively monitor our platform and take immediate action when CSAM or child exploitation is detected:

  • Immediate removal of all CSAM content
  • Permanent account termination for violators
  • Reporting to the National Center for Missing & Exploited Children (NCMEC)
  • Cooperation with law enforcement agencies worldwide
  • Preservation of evidence for legal proceedings

Reporting CSAM

If you encounter any content that may constitute CSAM or child exploitation, please report it immediately:

Legal Consequences: Violations of this policy may result in criminal prosecution. CSAM-related offenses are serious crimes punishable by imprisonment and other severe penalties under federal and international law.

Contact Us

Lupyd Privacy Team

privacy@lupyd.com

Mailing Address

Lupyd
Khanapuram, Khammam

Response Time

We aim to respond to all privacy inquiries within 30 days.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.